Privacy policy

Castle View Construction Surrey Ltd is responsible for the personal information covered by this policy.

We are registered in England and Wales under company number 15552872.

Our registered office is Springfield House, 23 Oatlands Drive, Weybridge, Surrey, United Kingdom, KT13 9LZ.

If you have any questions about this policy or how we use your information, contact us at info@castleviews.co.uk.

We collect information that you provide to us when you make an enquiry, request a quotation or contact us about a project.

This may include your name, email address, telephone number, property address and information about the work you are considering.

When you use our website, technical information may also be collected through cookies, analytics or similar technologies where these are in use. Our Cookie Policy explains how these technologies are used.

We use your information to respond to enquiries, prepare quotations and discuss proposed work.

If you instruct us, we also use the information needed to plan, manage and complete your project.

We may keep records relating to enquiries, quotations and completed projects where this is necessary for the management of our business or to meet legal, financial, insurance and health and safety requirements.

We may contact you about an existing enquiry, quotation or project.

We do not sell your personal information.

We only use personal information where we have a valid reason to do so.

Before a contract is agreed, we may need to use your information to respond to your request, prepare a quotation or take other steps connected with the proposed work.

Once you instruct us, we use information where necessary to carry out our contract with you.

We may also need to keep or use certain information to meet legal and regulatory obligations.

In some circumstances, we may use information where it is reasonably necessary for the operation and management of our business, provided that this does not override your rights.

We only share personal information where there is a genuine reason to do so.

Depending on the project, this may include tradespeople, subcontractors, structural engineers, surveyors, consultants and other professionals involved in carrying out the work.

Information may also be shared with building control, local authorities or other organisations where this is required for the project or by law.

We may share relevant information with professional advisers such as our accountants, insurers and legal advisers.

Anyone handling personal information on our behalf is expected to keep it secure and use it only for the purpose for which it was provided.

We keep personal information only for as long as it is reasonably required.

How long we retain information depends on what it relates to and whether we need to keep it for contractual, legal, financial or insurance purposes.

Project and financial records may need to be retained for several years after work has been completed.

Information that is no longer required is deleted or securely destroyed.

Data protection law gives you a number of rights over your personal information.

Depending on the circumstances, you may have the right to request a copy of the information we hold about you, ask us to correct inaccurate information, request deletion of information, restrict how information is used, object to certain uses of your information or request information in a portable format.

Some rights do not apply in every situation.

To make a request, contact info@castleviews.co.uk.

You also have the right to raise a complaint with the Information Commissioner's Office if you are unhappy with how your personal information has been handled.

We take reasonable measures to protect personal information against loss, misuse, unauthorised access and disclosure.

Access is limited to people who need the information for their work.

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The date at the top of this page shows when the policy was last updated.

Castle View Construction Surrey Ltd

Springfield House, 23 Oatlands Drive, Weybridge, Surrey, United Kingdom, KT13 9LZ

Email: info@castleviews.co.uk